Our Work

We enable the execution of complex strategic change

Enable change

We support people-based business in shaping and delivering complex, strategic change

Drive impact

We help clients execute their strategies and drive delivery

Support leaders

We provide advice, coaching, training to leaders and help build change capabilities

Ways we can help

Provide support to plan and launch new strategic initiatives

Frame and describe the change journey

Establish goals and objectives as a starting point for constructing a successful change journey

Use our experts and frameworks to achieve alignment and commitment to change

Work with you to design and create a delivery approach that is best suited to your culture and capabilities

Help to get struggling change programmes back on track

Help identify why a change is struggling and reframe it in a way that will succeed

Carry out a rapid assessment of the change journey

Introduce the right experts to address key challenges and issues

Jointly define solutions and concrete plans for the issues and challenges

Replan, restructure and help the team communicate the new direction

Drive delivery while building internal change capabilities

Provide ongoing delivery support through a range of focused interventions

Help build the right delivery team from a mix of internal and external resources

Fill gaps and build capabilities while the team is mobilised

Provide ongoing support and coaching to keep the change on track

Identify effective third parties to partner with

Examples of our work

Managed Europe’s largest funds platform migration

Built and managed a team to successfully migrate €500bn of assets across more than 500 counterparties over a two year period, adapting existing systems and processes

Role: Chief Transformation Officer

Transformed operations and
technology capability

Integrated the fragmented operations and technology of a global S&P 500 firm into a centrally managed 20,000 FTE service organization, driving $500M of benefits over 5 years

Role: Group COO

Acquired, integrated and
scaled a digital insurer

Developed a digital SMB strategy for a global broker, partnering with an Insurtech, then acquired, integrated and scaled the business to form the foundation of the global SMB business

Role: CEO and Chief Digital Officer

Outsourced insurance operations to offshore third party in £1bn deal

Negotiated outsourcing deal and transitioned internal staff in the UK and India to a third party, ensuring staff protection, continuity of service, reduction in costs, and digitisation

Role: COO

Demerged a major UK financial services business from a global group

Assessed the strategic options, managed third parties (banks, accountants, etc), designed the operational & technology separation, built the day one teams and handed over to the respective CEOs

Role: Lead Partner

Integrated the technology functions of two large UK retail banks

Partnered closely with the technology teams of both merging banks to develop an integration strategy and roadmap, establishing the new organisation and governance alongside CIO.

Role: Lead Partner